Rainbow Irrigation Inc

About them

Rainbow Irrigation Inc offers a range of backflow prevention and irrigation services with a focus on customer satisfaction. While many reviews praise their professionalism and prompt service, there are concerns about communication and reliability under new ownership. Homeowners should weigh these factors when considering their services.

• Great service and professionalism
• Poor communication and no-shows

Services offered

• Backflow Prevention
• Irrigation Services
• Backflow Testing
• Backflow Device Installation
• Backflow Device Repair
• Irrigation System Start-Up & Winterization
• Irrigation System Repairs
• Irrigation System Installation
• Annual Registration Reminders
• 24-Hour Emergency Service
• County Registration Assistance

What they specialize in

• Backflow prevention
• Irrigation services
• Emergency assistance
• Annual registration reminders

Credentials

What customers say

• ★★★★★T Jones6 months ago

  Chris and his new team are great, not always perfect with all the transitions made this season, but they still provide a great service. The woman we scheduled with was transparent and did her very best to get all our services done in a timely fashion.

• ★★☆☆☆Aza smith6 months ago

  I scheduled an irrigation winterization service a week in advance. On the day of the appointment, I received zero notifications or updates. I had to reach out myself to confirm the time window. I waited for an hour and no one showed up. No call, no message, no explanation. I eventually canceled the appointment, and even then nobody bothered to follow up. Very disappointing and unprofessional experience. I rarely leave 2-star reviews, but this situation absolutely deserved it.

• ★★★★★David Rotter11 months ago

  I had an issue with my sprinkler system where the manifold cracked. the system is over 20th old. I was going attempt to fix it myself but after spending several hours digging out the piping and finding the issue. I decided not to deal with it. I called a few places and they were all booked out.Rainbow was no exception. I explained everything that was going on and they squeezed me in the next day because they would be close by, I took pictures of everything and sent them to another place r that was going to charge me $650.00 which seemed very high. So I had the techs from Rainbow come out and the looked at the issue and said it would take at least 2 hours to fix. I told them to do it if they could. The repair only took an hour and for everything it was $180.00. Money well spent. So happy there are still honest people out there. If I ever have issues with the system again. I will not hesitate to call Rainbow!!

• ★☆☆☆☆Marc Tanenberg6 months ago

  I fired them after close to 20 years of great customer service mostly under prior owner with completely different staff. New owner hired different staff who lacked professionalism and filed reports late with my village and misled me about when reports were in fact filed. New operating crew replaced several sprinkler heads without explaining to me and showing me why old ones needed replacement. And to make matters worse, prices jumped dramatically from prior year for parts and services without any warning. Unlike previous owner Noam, new owner Chris made no attempt to talk to let alone develop a relationship with his customers.

• ★★★★★Luke Labatea year ago

  Chris and Stephanie are 2 of the best people we've dealt with. They are on time, polite, professional and very upfront and honest in the work they do. We will use them as long as we have them available.

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