McHenry County Landscapers

Reliable Irrigation System

📍 Aurora, IL 4.3 (52 reviews) 🛠️ over a decade in business
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Reliable Irrigation System — Aurora, IL

About them

Reliable Irrigation System offers a range of irrigation services with a focus on professional installation and maintenance. While many reviews praise their timely and effective service, there are some concerns regarding customer service and billing practices that potential clients should consider.

  • Timely installation and competitive pricing
  • Professional and communicative technicians
  • Concerns about customer service and billing

Services offered

  • Irrigation System Start-Ups
  • Irrigation System Repairs
  • Irrigation System Mid Season Check
  • Irrigation System Winterizations
  • Lawn Sprinkler Installations
  • RPZ Backflow Testing & Certification

What they specialize in

  • Expert installation
  • Professional service
  • Comprehensive irrigation solutions
  • Fast and affordable repairs

Credentials

LicensedFully licensed and insured professionals
InsuredFully licensed and insured professionals
Years in businessover a decade
Service areaServing the Western Chicago Suburbs including Naperville, Aurora, Geneva, and surrounding areas.

What customers say

  • ★☆☆☆☆John Ferrante8 months ago

    VERY, VERY ANGRY at this company, BEWARE. Our sprinkler system stopped working and we had Reliable Irrigation come out to give us an estimate to repair. They provided us with an estimate of $538 to fix the repair, which didn't seem terrible as the unit wasn't communicating with the sprinkler heads. I come home, and the unit that was in my garage was moved outside (WITHOUT MY PERMISSION). I didn't pay the bill right away, as I was trying to work this out with the owner, but he told me that my wife approved the bill, when she did NOT approve relocating the unit. He essentially called my wife a liar. The amount of work to move the unit outside was simple, rewiring the unit where it was would have been worth the $538. Then, after I mentioned I'd share my terrible experience with a review, he threatened me "I'm going to put a Lian on your home". I just paid the bill, I'm sure he'll still try put a Lien on my home, TERRIBLE EXPERIENCE, BEWARE of this very UNRELIABLE company.

  • ★★★★★Kirk Cunningham7 months ago

    Victor and his crew were great. Timely installation and the price was more than competitive. I would recommend him to my family as well as anyone else. Thanks Victor.

  • ★★★★★Ron Vick2 years ago

    Jose D has been our regular tech from Reliable Irrigation Systems and absolutely crushed our expectations. He is always on-time, communicative, and very professional. We've used RI to regularly turn on and off our system for the seasons. They also repaired a severly damaged line where tree roots took out 4 heads. Jose was on site and repaired our irrigation system within 2 hours, incredibly fast! (picture of the removed/repaired line.) Awesome expeience from us. 100% recommend working with Jose, and this company.

  • ★★★★★Donna Anderson11 months ago

    Just used Reliable for the first time to turn on sprinkler system and to address needed repairs. Jose D was great to work with. He communicated well with me and took the time to show me what he found. Did not pressure me for repair job - just stated what needed to be fixed and how he would suggest prioritizing if we didn't want to do everything. Decided to hire them for repairs and Jose D came out to do the work himself. Again, he showed me what and how he fixed everything along the way. We will continue to use their survice going forward!

  • ★★★★★Rich Widick12 months ago

    I’m a 1st timer with Reliable Irrigation! I requested Jose and he showed up to our Spring startup. He knew what he was doing and made sure all zones and sprinkler heads were in working order. He also moved a head and replaced a rotor. I am very happy with the service and the will be back out in 2 weeks for additional work. I recommend them highly.

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